We live in a global community with people of diverse language backgrounds; and since everyone needs insurance this means policy holders will run the spectrum. Therefore, it is not a stretch to assume as a small business ... Read More

With the exponential rise of cell phone photos in the claim industry arises the need to ensure those images are secure. Just like everything that is smartphone connected the vehicle damage images that you - our ... Read More

It seems like almost every stream of conversation at some point in the last few years has touched on an environmental issue. The automotive industry is especially known for its impact on the planet. Topics range from the ... Read More

We’ve all heard of the big ‘hacks’ where millions of our fellow citizens’ data is spirited away by some unknown cybercriminal to be sold on the notorious Dark Web. These attacks against multi-billion dollar companies are ... Read More

For over 4 decades at SCA, a quip our founder still often says is: "We are only as good as our last claim." The statement usually comes after a major (or minor) client complaint where the claims manager threatens to ... Read More

One of the greatest fears for auto damage appraisers is a growing loss of relevance, or loss of value in the auto claim supply chain.  Especially in the last 5-7 years, up and coming company’s like Snapsheet, WeGoLook, ... Read More

Do you ever make mistakes? I tend to make them daily. Mistakes are how we learn but learning how to eliminate repetitive mistakes is the key to maturing as an auto damage appraiser and a person. For auto damage ... Read More

We’ve done it since we were kids, played dress up. There is something fascinating in the human mind that is ignited when we dress up as some character we’ve seen in the movies or as the firemen we’ve seen battling ... Read More

Hail catastrophes have a HUGE impact on the insurance industry and the individuals that are affected. The ability for appraisal companies and appraisers to properly execute their job on a large-scale catastrophe is a ... Read More

Being an independent auto damage appraiser is a demanding job. You are not only an appraiser but a business owner. Determining how to get more work and market your company is an important decision. One way that many ... Read More