Unparalleled Level of Service
Integrated with all
claim & policy systems
Secure data center
Instantaneous assignment dispatch – Assignment receipt to dispatch in less than 2 hours regardless of zip code
Integrated with all claim and policy systems – Complete claims and estimating systems integration makes dispatch easier for adjusters
Secure data center – SCA is SOC2 compliant, has hardened servers, and is under constant automated and live penetration testing to provide true data security.
Consumer-facing portal – The industry’s first consumer portal with appraiser photo and bio, plus real-time appraisal tracking interface.
New claim management system – Built from the ground up in 2021, our CORE tech monitors all assignments, prompts communication, quality checks estimates, delivers completed items, automates invoicing and generates reports.
Automated billing – SCA can quickly and precisely generate any report or integrate with any billing system to facilitate transactions.
At-vehicle photo upload app – Our Streamline app accepts high quality, geo-tagged photos so either the field appraiser or SCA’s office team can generate an estimate.
AI and live chat – Our AI bot can respond to many questions using assignment information. For a personal touch, we have MD and customer service employees available to chat, even after normal business hours.
AI and live chat
Seamless support from start to finish...
and everything in between
and finance platform with secure
web portal used across the SCA
enterprise to handle all aspects
of our Auto, Property and
Specialty adjusting and
appraising business lines.