In 1972, Tim Davis, Sr. entered the auto collision industry at a Burbank, CA Chevrolet Dealership as an assistant Body Shop manager. He went on to earn the role of manager as part of the dealership’s expansion plan, and within 2 years, he was managing two major Chevrolet dealership body shops. After learning the collision business, Tim wanted to expand his interests into the insurance claims side of the business. Taking a calculated risk with a career shift despite being married and with a young family of two children, he spent the next four years in an accelerated management training program at Farmers Insurance.
Having learned extensively about the customer service aspect of both the collision and insurance claims sides of the business, in 1979, Tim and his wife Paula decided to forgo the security of a good salary and benefits to follow their passions by founding SCA Appraisal Company. Now as a business owner and leader of his own team of people, Tim continues to be both student and teacher. He is continuously observing industry trends and learning while remaining committed to promoting his personal philosophy on the importance of communicating, frequently, and honestly with the client, the insured, and the repair facility.
His goal over the years has been to always be fair and understanding of how the people he is dealing with have just suffered a loss. He has made it his job to make certain the insured is given the best possible services available while answering any and all of their concerns. Fast forward more than 40 years, Tim has seen many changes in the insurance claim servicing industry. However, what remains the same is how SCA treats the vehicle owner with the highest level of respect, and always gives the client more than what they asked for or expected. Tim challenges his team to always “Make it easy for people to do business with SCA.”
When Tim isn’t working at SCA Claims Services he enjoys a life-long interest in performing in the big band era as a singer doing The Great American Songbook.