The combination of innovator, executive and developer has guided SCA’s Chief Technology Officer, Robert Blake, to start several companies which have directly impacted the way auto damage appraisals are handled over the last 20+ years. Robert started with SCA Claim Services in 2008 by designing and building the all-encompassing DASH claim management workflow and accounting system which greatly modernized the accountability and tracking of each assignment. In 2020, Robert created the successor to his original platform, now called CORE, as another leap in automation and innovation. As CTO, Robert is always pushing SCA into the bleeding edge with products like SCA’s Streamline, the owner photo upload app, and integrations into all major estimating and carrier claim management platforms.
Robert started his first company, Scene Genesis, in 1998 after graduating from Buffalo State University. It combined the emerging Kodak DC40 digital camera, a web platform, and the insurance claim process. This pushed the very new medium of digital photographs into both vehicle damage and real estate appraisals. The first-to-market software platform, SceneAccess, was used by dozens of top insurance carriers for over a decade and even integrated into systems like FISERV’s Claim Workstation in 2001. At its peak, SceneAccess was handling 35,000 transactions a month. The length of use for Robert’s systems is a testament to their design and foundation. When his fingers are not pounding the keyboard, he’s busting his knuckles helping his three sons upgrade their Ford Mustangs. Robert also enjoys golfing with an impressive 300-yard drive… but a terrible short game.