Joining SCA Claims in 2019 as Vice President of Client Services, Phil has developed and implemented new sales, account management and client services teams that are laser focused on customer success. The re-alignment of the Client Services Team provided them a customized focus on three unique customer categories: insurance, third-party administrator, and financial services/government. Each business category has dedicated resources to service clients in a fashion that aligns with their overall business objectives. Beginning his insurance career at CCC Information services in 1990; Phil later moved to establishing an independent consultancy firm. Throughout his tenure Phil has been involved in claims and claims-related businesses centered around auto physical damage, property, temporary housing, medical claims, prescription processing and general adjusting. Across all claims categories, his foundation has always been to understand what the client and their customers need and matching services to meet those needs.
Phil holds a degree in International Finance and Marketing from the University of Miami and graduate studies in Foreign Affairs at the University of Virginia. In addition to being a husband and proud father of four children, Phil also dedicates time to animal rescue, co-manages Ecuador-based charitable foundation Frio No Mas, and has established GetZeroNet, a website focused on the reduction of personal carbon footprints.